Frequently Asked Questions
Find answers to common questions about our collections and services
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart for the perfect fit.
Are your materials sustainably sourced?
At The COOP, we prioritize ethical manufacturing and use organic or recycled materials whenever possible to minimize our environmental footprint.
Can I modify or cancel my order after it's placed?
Orders are processed quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page.
How should I care for my garments?
Care instructions are located on the internal tag of each garment. Generally, we recommend cold washes and air drying to preserve fabric quality.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.